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THE WEBSITE BELONGS TO ZANNI TRADER S.R.L.S. AND IT HAS INFORMATIONAL AND E-COMMERCE PURPOSES. BY ACCESSING THE WEBSITE OR USING THE SERVICES, THE USER ACCEPTS THE TERMS OF USE. IF NOT, THE CUSTOMER WON’T BE ABLE TO USE THE SITE.
GENERAL PROVISIONS
The Company Zanni Trader s.r.l.s. , with registered office in Italy, Rome, Via
Torchiarolo 33, zip code 00133, owns of “Zanni” brand The present general terms and conditions (hereinafter Terms and Conditions), regulate the online selling of Zanni Trader s.r.l.s.  products (hereinafter Products),through the Site. These purchases are reserved to Site users, who reside in  Extra-EU area and who intend to make use of the sale services of the Products (hereinafter Customers).

The Customer is requested to acknowledge and read carefully the present Terms and
Conditions before completing any purchase on the Site. Such information, in
fact, are meant to be entirely read, understood and accepted by the Customer at
the time of implementing a purchase order.
The Customer shall therefore follow these Terms and Conditions and consider Zanni
Trader s.r.l.s. as released by any different terms and conditions from those in
force, not arranged in advance in writing form.

Zanni Trader SRL is the one and only owner of the website content, including, as an
example and not thorough, texts, documents, images, pictures, logos, website
layout and design, know-how to’s and the products being sold; some of the
products can be covered by copyright, brands, patents, styles and/or other
industrial and intellectual property rights recognized by the Italian and
International system. No content on the website can be considered or
interpreted as licensed by Zanni Trader srl or as content for other uses by
users and/or third parties other than what is provided by existing commercial
agreements between Zanni Trader Srl and its authorized partners to use this
Site.
 
 
 
Products

The available Products on the Site for the online purchase are footwear. All our
products are subject to a realization time varying from article to article
because are made by hand. All our products  are on request  of each single
client. Zanni Trader s.r.l.s. reserves the law to modify at any time the
quantity and/or the type of products that may be purchased on the Site.

 


 
Purchase Agreement 

The Customer, by pressing the “place order” button in the “Order review” places the
final order, which represents an offer to buy. Once an Order is placed Zanni
Trader s.r.l.s. will send an e-mail to the address indicated by the Customer,
acknowledging the receipt of the Order and specifying the Order in detail
(“Order Acknowledgement”). The Order Acknowledgement is a mere informational
notice and not an acceptance of the offer by Zanni Trader s.r.l.s.. The sale
and purchase contract between Zanni Trader s.r.l.s.  and the Customer (the “Contract”) shall be formed when Zanni Trader s.r.l.s. sends an e-mail confirming that the Order has been accepted and the Product dispatched and the terms upon which the contract
shall be concluded (the “Dispatch Confirmation”).

 
Further information
ANY FURTHER INFORMATION ABOUT SHIPPING, PRODUCT CONFIGURATION, REFERENCE CURRENCY, RETURNS AND SITE ACCESS COSTS ARE EXPRESSED IN THE TRADE CONTRACT BETWEEN ZANNI TRADER S.R.L.S AND ITS PARTNERS.This information, strictly related to the relationships between Zanni Trader s.r.l.s. and its partners, is to be considered confidential.
 

 
Tracking Number

Once the Product(s) have been sent, Zanni Trader s.r.l.s. will send a confirmation
e-mail to the Customer. In order to guarantee the security of the delivery of the Products Zanni Trader s.r.l.s. will keep the tracking number of each delivery.
 
 
 
use of zanni configurator
The customized product created with the online configurator will be shipped to you as you requested. Any mistake in the finished product will not be the responsability of zanni s.r.l.s.
 

Defective product

 
If the Customer considers that the delivered Product does not conform to the
Contract or that the Product is defective, the Customer must promptly contact
Zanni Trader s.r.l.s. sending an e-mail to order@zannishoes.com , and furnish
details of the Product and the alleged defect. The customer must send photos
and images of the product defect and the Zanni Trader s.r.l.s.he will examine
the image. for a manufacturing or manufacturing defect. Once examined the
product and ascertained the defect, the Zanni Trader s.r.l.s. will communicate,
by email, to the customer, the right to a replacement. The Customer shall
return the Product and a paper copy of the contestation e-mail to Zanni Trader
s.r.l.s. will fully examine the returned Product and will notify the Customer
by e-mail of his right to  a replacement .  The replacement will be processed
within 60 (sixty) days from the day Zanni Trader s.r.l.s. confirmed by e-mail
the eligibility of the Customer to  a refund or replacement of the Product, as the case may be. Zanni Trader s.r.l.s. is not liable for defects caused by delivery made by third
parties. Zanni Trader s.r.l.s. assumes no responsibility or liability
whatsoever for damages arising from improper or negligent use of the Product, alteration of the same or normal wear and tear.
 
 

 
Errors and Mistakes

Zanni Trader s.r.l.s. uses its best endeavors in order to keep the information on the
Site constantly updated. Nevertheless it is not possible to guarantee the
complete absence of mistakes on the Site. The Site might contain typing errors,
errors, inaccuracies and omissions some of which may refer to the price of the
Product, to the Product availability and/or to the details of the
Products.
Zanni Trader s.r.l.s reserves the right to amend the errors and inaccuracies also
after that the order has been submitted and furthermore reserves the right to
amend or modify the information on the Site at any time without prior communication
 
 
 
 
Guarantee of Authenticity
Zanni Trader s.r.l.s. guarantees the authenticity of all the Products purchased on
the Site. The Products marked Zanni  are produced entirely in Italy and made with the best materials. All the intellectual property law such as brand, service trademarks, marks and copyrights are exclusive property of  Zanni Trader s.r.l.s. no page or other content of the Site may be reproduced without the prior written approval of Zanni Trader s.r.l.s.. All material or content supplied as part of the
website www.zanni.shoes including tests, documents, logo, images, graphics, videos, setting, look, feel and modifications are governed by the law and statutory provisions on intellectual property and are protected by copyright. 
It is prohibited to copy, alter, distribute, translate, utilize, file or publish the aforesaid contents on different websites without written authorisation by Zanni Trader s.r.l.s. Viewing, downloading and printing Zanni’s website’s contents is allowed for personal use only and the User cannot claim any rights in respect thereof.
The trade mark Zanni, are registered trade mark of Zanni Trader s.r.l.s. Thetrade
mark “Zanni” constitutes the company’s identification in the market.
 
 

Changes to general terms and conditions

Zanni Trader s.r.l.s. reserves the law to modify the present Terms and Conditions of
sale at any time. Any changes, modifications, removals or addition will go into force just after their submitted communication means of notes issued on the Site. Once the communication is given any access and use of Zanni Trader s.r.l.s. services by the Customer is meant to be considered as a complete acceptance of the changes that have occurred.
 

 
Privacy Policy

This privacy policy sets out how this website (hereafter “the Store”) uses and protects
any information that you give the Store while using this website. The Store is
committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with
this privacy statement.
 
What we may collect:
 
We may collect the following information:
Name
Contact information as: email address, demographic information such as postcode,
preferences and interests,
other information relevant to customer surveys and/or offers.
 
 

 
What we do with the information we gathered
 
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons.
 
Internal record keeping: We may use the information to improve our products and
services.
From time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail. We may use
the information to customize the website according to your interests.
 

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.
 

Contacts

For any further information and assistance on the Website please write at the following email: info@zanni-italianleathershoes.com
All returns of goods authorized  must be made to the Italian company Zanni Trader
S.R.L.S.  at the following Italian address:
 
Zanni Trader S.R.L.S. – Via Torchiarolo, 33 –  C.A.P. 00133 Roma, Italy

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